The unit cost is a key player in the factors to consider in buying medical imaging parts or any item in particular, however, it is not the only thing you should consider. Here we list the other factors one should consider in choosing your medical imaging supplier.
Inventory – First and foremost, any medical imaging parts supplier you work with must carry replacement parts for the majority of equipment you maintain. Alpine Solutions has a vast inventory of medical imaging parts for all of your needs. We supply parts for C-ARM’s, X-Ray machines, CI parts, MRI parts, nuclear medicine parts, PET scanner parts, PET/CT parts, radiology parts, radiology room parts, and much more!
Warranty – What kind of warranty does the supplier offer? If medical imaging parts are refurbished, who is refurbishing? Alpine Solutions offers warranty’s on the parts we sell, refurbish and repair. A product specialist will work with you to help find a warranty program to fit your needs. All of our products are refurbished in-house by technicians that have been OEM trained and/or certified. We have a static free repair facility to ensure that all of our repairs are conducted in a clean environment.
Return/Exchange policy – What is their policy for returning a medical imaging part that has been incorrectly ordered? Is there a time limit? Does the company give money back or exchange only? Alpine Solutions will work with you to determine that best return and exchange policy to fit your needs.
Shipping – Shipping and handling costs can be the hidden high cost component of the purchase price. Be sure you understand all S&H costs ahead of time. Also, can the company absolutely, positively get you a medical imaging part overnight? Alpine Solutions can ABSOLUTELY, POSITIVELY get your medical imaging part to you overnight. Our advanced exchange program provides you with with the absolute minimal of downtime on your equipment. We can ship the item for you on your freight account, to save costs.
Customer service – Will the company work with you to solve your problem, whatever it is? Is customer service available 24/7? Are there BMETs available to help you trouble shoot medical imaging parts issues if necessary? Alpine Solutions provides free technical support for each and every product we sell, repair, and refurbish. Our technicians are here to help with any installation and troubleshooting issues that may arise.
Still have questions? Please contact a Product Specialist directly at (805) 388-1699 for more information.