Services

Alpine offers many services to fit the changing needs of all of our customers.

We know how important it is to have a one-stop solution for imaging and storage products. At Alpine Solutions, you’re sales representative will be able to assist you with a varitey of products and services that we offer.

We’re driving the pulse of the Medical Imaging and Storage Device Industry with our services listed below:

• Advanced Exchanges: Minimize any site downtime by choosing our Advanced Exchange Program. Just place an order for a replacement part, and we’ll ship that part out to you immediately. Once your new part is installed, simply return your defective part back to us. That’s it! *
• Three to Five Day Repair Turnaround Time: Our technicians are OEM trained and certified and work in an anti-static test and repair facility that allows them to perform the highest quality, yet rapid, repair of your products. Once we receive your damaged or non-working part, we’ll repair or recondition your product and run vigorous tests to ensure that your product is working properly before we send it back to you. ***Read about our repair process, here.
• Warranty Program: We stand by the quality of our parts and products, therefore, we offer a variety of product warranties ranging from 90 days to 1 year.
• Technical Support: Following our model of high quality parts and products, anything you purchase or have repaired by Alpine, is covered by our technical support team. Our support team can provide help with with installation, troubleshooting, site planning, equipment upgrade options, or system configurations.
• Spare Parts: With over 100,000 parts in inventory, we’re sure to have the spare part you’re looking for.
• Inventory Management
• Disk Duplication
• and much more!